Sana by Kyoto Avenue

A white-label smart concierge.
Meet Sana.

Sana is a website concierge trained on your own content. She answers visitor questions in your tone, captures qualified leads while you're busy running the business, and re-reads your site every hour so her answers never go stale. Update your pricing at noon and Sana knows it by 1 PM. Built for small business owners who do not have time to tinker.

What you're actually getting.

Sana is three pieces working together, not one. A knowledge base that keeps itself current, a concierge that talks to visitors, and a dashboard that tells you what they want.

The knowledge base

Updated hourly from your live site.

Every hour, Sana re-reads your real website and rebuilds the answers she gives. Update your pricing at noon, she knows by 1 PM. You never have to touch anything.

The chat

How visitors actually talk to her.

Sana sits on every page of your site, answers in your voice using only your real content, refuses to make things up, and asks for a name and number when the conversation warrants it.

Your dashboard

What your visitors actually want.

A private dashboard pushes you new leads in real time, lists the content gaps on your site, and shows the last few questions Sana fielded. Every question your site doesn't answer yet becomes a page worth writing next.

A productized service. We run it, you don't.

Source of truth

Trained on your actual site

Not a generic FAQ bot. Sana reads your real website content and answers from it. If your site says you only ship within Texas, she won't promise delivery to Oregon. If your minimum order is $99, she won't quote $79.

Freshness

Re-indexed every hour

Sana re-reads your site automatically every hour. Update your pricing at noon, she knows by 1 PM. No manual updates, no stale answers, no contradictions between your site and what visitors hear.

Coverage

Catches what the front desk misses

Most missed leads happen after hours, on weekends, and during rush periods when nobody can pick up the phone. Sana captures contact info from those visitors so you can follow up the next morning.

Visibility

Your private insights dashboard

You log into a private dashboard that pushes you leads the moment Sana catches them, flags the warmest ones with priority signals (price-aware, time-sensitive, engaged), and tells you exactly what to add to your site so visitors stop asking the same unanswered question twice.

Compounding

A self-improving loop

When visitors ask questions Sana can't answer well, the dashboard tells you exactly what to add to your site. You update it, the next hourly re-index picks it up, and Sana starts answering. She gets sharper every day without you doing anything special.

Conversion

Lead capture without forms

Sana never pops a form demanding name, phone, email at once. She asks for contact info only when the conversation naturally calls for it. If a visitor mentions their phone or email anywhere, she logs it silently. Talks like a person.

Install

Works on every platform

We install Sana on your site ourselves. One line of HTML drops into your footer; we handle that on whatever platform you're on. You never write or paste a single line of code.

Branding

White-label by default

Sana takes your brand color and your business name in the header. We don't force the Sana name on your visitors. They see your business, not ours.

Service

A named operator, not a vendor

One person at Kyoto Avenue owns your account end to end. When something needs fixing you email them directly. Sana refreshes herself, so the operator is there for the things automation can't handle. No support ticket queues, no offshore tier-1 hand-off.

Two things show up at your door.

Sana, on your site, talking to your visitors. And a private dashboard you log into to see new leads in real time, content gaps to fix, and the last few visitor questions.

For your visitors
A concierge waiting at the door.
  • Trained on your real website content. No generic FAQs, no invented answers.
  • Captures name and phone inside the conversation when the visitor wants a callback
  • Your brand color, your name, your tone of voice
  • Mobile-responsive on every phone and browser
For you
A live read on who to call back and what to add.
  • Leads pushed in real time with priority tags (price-aware, time-sensitive, engaged) so you call the warmest first.
  • Content-gap suggestions: specific things to add to your site, with the page to add them on, so Sana can answer them next time.
  • Last few visitor questions with a confidence pill on each, so you can spot anything Sana wasn't sure about.
Leads pushed live · Knowledge base re-indexed hourly · Content gaps updated daily

Built for owners, not bot admins.

Most chat tools are built for SaaS companies that employ someone full-time to tune the bot. If you run a small business, that is not you. Sana is for owners who want a chat tool that answers questions, captures leads, and then stays out of their way.

Enterprise chat tools
Sana
Built for

SaaS companies. 50-person sales teams. Multi-product retailers with bot admins and customer-success orgs. Designed around an org chart, priced for one.

One owner. One site. One operator on our end. Priced and scoped for a business that runs on foot traffic, referrals, and word of mouth.

Setup

Configure intent trees. Write fallback scripts. Train flows. A/B test prompts. Connect HubSpot, Salesforce, Zendesk. Two weeks of onboarding before launch, then ongoing tuning forever.

We do the install. You don't write code or paste anything. Sana is live on your site within 48 hours, trained on the real content already on your pages.

What you do daily

Log into the bot console. Update answers when prices change. Retrain when responses drift. Approve agent hand-offs. Keep an eye on it because it will go stale.

Nothing. Sana re-reads your site every hour, so any change you make to a page is in her answers an hour later. The only time you hear from us is when there is a content gap worth filling.

Features

Workflow builder. Custom intents. Agent routing. SLA dashboards. Multilingual playbooks. CRM sync. Webhooks. 200 settings you do not need.

Answers questions in your tone. Captures contact info inside the conversation. Pushes leads to your dashboard live and tells you what to add to your site. That is the product.

When you need help

Open a support ticket. Wait for tier-1 triage. Eventually escalate to someone who knows the platform. Days, sometimes weeks.

Email your named operator. Same person every time, who already knows your business. Replies land the same day, often the same hour.

Pricing

Hundreds per seat per month or thousands flat. Annual commits. Sales calls before they will give you a real number.

$497 setup, $97 per month after. First month free. Cancel any month. The number is on the page; no demo gauntlet to get a quote.

Three things your competitors won't have.

You're competing with other small businesses in your space. Most of them have brochure websites that go dark after 6 PM. Here's what changes for you the day Sana goes live.

01 · After-hours capture

You answer when they're closed.

  • Their site goes dark at 6 PM. Yours doesn't.
  • Sunday calls, evening browses, 2 AM "are you open tomorrow?" all captured.
  • Lead waiting for you Monday morning instead of lost to whoever picked up the phone first.
02 · Speed to lead

You're first to call back.

  • A visitor leaves their number; you see it on your dashboard the moment it lands.
  • Your competitor sees it the next time they check their inbox.
  • First call wins almost every time, and now that's almost always you.
03 · Compounding edge

Your site sharpens every week.

  • Sana flags the questions your site doesn't cover yet.
  • You add those answers; she re-indexes hourly and starts handling them.
  • Three months in, your site answers questions theirs still can't.

We do the install. One line of HTML.

Once you sign up, we install Sana on your site within 48 hours. You give us a short window of access to your site builder, we add one line of HTML to your footer, and Sana is live. No copy-paste, no plugins, no code on your side.

What we add to your footer (your version uses your business slug)
<script src="https://kyotoavenue.com/chat.js" data-business="your-business-slug"></script>

Once it's in, you never touch it. Sana appears in the bottom-right corner of every page on your site. Any update you make to your website content shows up in her answers within an hour.

One setup fee. First month free. $97/month after.

Built for small businesses, priced for small businesses. You pay once to set up Sana. The first month of hourly re-indexing, insights, and support is on us. After that, $97/month keeps her running.

One-time + monthly
Setup fee (one-time)
$497
First month of support
Free
Months 2 onward
$97/month

First year total: $1,564. Roughly $130 per month averaged across the full year. Includes a dedicated operator on your account, not a help-desk queue.

  • Sana on every page of your site
  • Growing knowledge base, re-indexed hourly from your live site
  • Natural-language lead capture, no annoying popup forms
  • Private dashboard: real-time leads, content gaps, and the last few visitor questions
  • Mobile-responsive, works on every browser
  • Trained on your real website content, not generic FAQs
  • A named operator on your account, not a help-desk queue
  • 48-hour setup, cancel monthly support anytime
Get started

Want to see Sana on your site first? Get a free Sana demo on your site. We install her on your real site, trained on your actual content. First month is on us; cancel before month 2 if she's not for you.

Over 5,000 conversations per month? Contact us for custom volume pricing.

See your website actually answering questions.

To get started: send us your website URL, a few details about your business (hours, services, tone of voice, who handles contact), and a short window of access to your site builder. We train Sana on your real content and install her directly on your site within 48 hours. Try her with real visitors. The first month is on us. Cancel before month 2 if she's not for you.

Get a free Sana demo on your site